Who we are
Types of Data we collect
- Website Cookies
- Search Engine Analytics (Google Analytics)
- Customer Ordering Information
When someone visits our site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process and/or ordering process, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
As well as our own server we also use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.
When you book with us, or download documents, your name, address data, email and contact number will be stored in our secure digital booking system. Only owners and employees of Total Bounce have access to this system and our employed and sub contracted delivery staff have partial information (such as delivery address). Please be assured that we do not share your personal details with any other company without your consent..”
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at firstname.lastname@example.org